Which vendors AI names

Disclosure. We sell AI-visibility services. Position in this index cannot be purchased, and is never altered for a client. Full disclosure and the client list.

What a change mark means. The mark beside a vendor's name is the change in named in since the previous edition, in percentage points; a row with no mark had no detectable change, which is not the same as no data. Movement is measured over the 650 questions this edition and the previous one both asked. A change is shown only where it is larger than that vendor's own run-to-run variation, taken from the repeat runs each question returned this edition; anything smaller cannot be told apart from asking again and is not shown. The figure in brackets is that variation, in the same unit — the mark is shown because the change is larger than it, so you can check the test rather than take it. It is that vendor's own, taken from that vendor's repeat runs, never one figure applied to everyone. Checked against this edition's own repeat runs, the band marks 5.1% of unchanged comparisons as movement. Rank movement is not shown at all — a rank moves when other vendors move, which is not this vendor being named more or less.

A model changed between editions. ChatGPT answered on gpt-5.6-luna in this edition and on gpt-5.1 in 2026-09; Perplexity answered on fast (served openai/gpt-6-luna) in this edition and on sonar in 2026-09. A change in how often a vendor is named on ChatGPT and Perplexity may reflect the model rather than the vendor, and every movement figure here counts ChatGPT and Perplexity’s answers. Google AI Mode and Google AI Overviews offer no model choice, so which model answered is not recorded and may have changed.

From the October 2026 edition, a Google AI Mode or AI Overviews answer is read with the card lists and tables Google shows inside it, not only its paragraphs; earlier editions are not restated, because only their text was kept, so movement on these two surfaces from September to October may partly reflect this change.

Visibility score

1. 1
   ShiftCare
   35.5named in 42%
2. 2
   Cliniko
   22.0named in 25%
3. 3
   AlayaCare +1.9pp (±1.5)
   17.7named in 24%
4. 4
   splose
   12.5named in 18%
5. 4
   FlowLogic −2.6pp (±2.6)
   12.5named in 18%
6. 6
   Lumary
   12.2named in 19%
7. 7
   Brevity Care
   11.4named in 18%
8. 8
   Nookal
   11.3named in 17%
9. 9
   Zanda
   10.7named in 16%
10. 10
    CareMaster +3.1pp (±1.5)
    10.0named in 16%
11. 11
    Halaxy
    9.6named in 14%
12. 12
    SupportAbility −1.8pp (±1.5)
    8.0named in 11%
13. 13
    coreplus −5.4pp (±5.1)
    7.9named in 12%
14. 14
    Leecare +2.5pp (±1.0)
    4.7named in 7%
15. 15
    Teiro
    4.6named in 7%
16. 16
    Statura −4.1pp (±1.8)
    4.5named in 7%
17. 16
    Telstra Health
    4.5named in 6%
18. 18
    RotaWiz −3.0pp (±1.9)
    3.8named in 6%
19. 19
    Mirus Australia
    3.6named in 5%
20. 20
    Astalty
    3.4named in 5%
21. 21
    Careview
    3.3named in 5%
22. 22
    Imploy −4.0pp (±0.7)
    3.2named in 5%
23. 23
    Corella +1.5pp (±1.4)
    2.7named in 4%
24. 24
    CareOS −1.5pp (±1.1)
    2.3named in 3%
25. 25
    AutumnCare
    2.2named in 3%
26. 26
    iinsight −3.3pp (±2.1)
    2.1named in 4%
27. 26
    CareVision
    2.1named in 3%
28. 28
    PracSuite −2.9pp (±2.1)
    2.0named in 4%
29. 28
    Vertex360
    2.0named in 3%
30. 28
    CareIQ
    2.0named in 3%
31. 28
    Person Centred Software
    2.0named in 3%
32. 32
    MYP −2.5pp (±2.0)
    1.8named in 3%
33. 33
    Care Systems
    1.7named in 3%
34. 33
    Ideagen Policy Logic
    1.7named in 3%
35. 35
    Sandwai
    1.5named in 2%
36. 35
    AssurePlus
    1.5named in 3%
37. 35
    eCase
    1.5named in 2%
38. 35
    Nightingale
    1.5named in 2%
39. 35
    Carelink+
    1.5named in 3%
40. 40
    Deputy −1.1pp (±0.6)
    1.4named in 2%
41. 41
    CareVisor
    1.3named in 2%
42. 41
    Visualcare
    1.3named in 2%
43. 41
    Epicor Senior Living
    1.3named in 2%
44. 44
    OneBookPlus
    1.2named in 2%
45. 44
    VisiCase
    1.2named in 2%
46. 44
    Appoyo
    1.2named in 2%
47. 44
    Maica
    1.2named in 2%
48. 48
    Lookout −0.5pp (±0.2)
    1.1named in 2%
49. 49
    AuditCore
    1.0named in 1%
50. 49
    Centrim Life
    1.0named in 2%
51. 49
    Cloud Aged Care
    1.0named in 2%
52. 52
    My Care CRM
    0.9named in 1%
53. 52
    Complynce
    0.9named in 2%
54. 52
    CTARS −0.8pp (±0.4)
    0.9named in 2%
55. 52
    CordoCare −0.9pp (±0.9)
    0.9named in 1%
56. 56
    ClinicComply −0.8pp (±0.7)
    0.8named in 1%
57. 56
    Ausvanta
    0.8named in 1%
58. 56
    Rostrel −0.4pp (±0.3)
    0.8named in 1%
59. 56
    Webnity Care −0.9pp (±0.5)
    0.8named in 1%
60. 60
    Inerva
    0.7named in 1%
61. 60
    AccuNote
    0.7named in 1%
62. 60
    KareShift
    0.7named in 1%
63. 60
    AuditDoc
    0.7named in 1%
64. 60
    Carepatron
    0.7named in 1%
65. 60
    TesseractApps
    0.7named in 1%
66. 66
    Audit Pilot
    0.6named in 1%
67. 66
    Rostery
    0.6named in 1%
68. 66
    Simplo
    0.6named in 1%
69. 66
    Willow
    0.6named in 1%
70. 70
    Better Clinics
    0.5named in 1%
71. 70
    Maree-CareFlow −0.6pp (±0.1)
    0.5named in 1%
72. 70
    MACS
    0.5named in 1%
73. 70
    GoodHuman
    0.5named in 1%
74. 70
    Medinex
    0.5named in 1%
75. 70
    Pabau
    0.5named in 1%
76. 70
    Checkbase
    0.5named in 1%
77. 70
    PPMP
    0.5named in 1%
78. 70
    Ozler −0.8pp (±0.3)
    0.5named in 1%
79. 70
    RosterElf −0.8pp (±0.5)
    0.5named in 1%
80. 80
    Clevero −0.8pp (±0.7)
    0.4named in 1%
81. 80
    Comm.care by Pnyx
    0.4named in 1%
82. 80
    Orangised
    0.4named in 1%
83. 80
    Activlink
    0.4named in 1%
84. 80
    OneTouch Health
    0.4named in 1%
85. 80
    Earni
    0.4named in 1%
86. 80
    Titus CRM −3.0pp (±0.3)
    0.4named in 1%
87. 80
    Effica −0.5pp (±0.5)
    0.4named in 1%
88. 80
    Smartsoft −1.1pp (±0.3)
    0.4named in 1%
89. 89
    Evaran Home Care
    0.3named in 1%
90. 89
    VIPS Care
    0.3named in 1%
91. 89
    NovoCove −0.6pp (±0.2)
    0.3named in <1%
92. 89
    Heidi Health
    0.3named in 1%
93. 89
    eTrack
    0.3named in <1%
94. 89
    Caretaskr −0.8pp (±0.3)
    0.3named in <1%
95. 95
    Hubshift
    0.2named in <1%
96. 95
    Keen Care +0.2pp (±0.2)
    0.2named in <1%
97. 95
    Worknice
    0.2named in <1%
98. 95
    Jane App
    0.2named in <1%
99. 95
    EasyCareHQ −0.2pp (±0.2)
    0.2named in <1%
100. 95
     eZaango
     0.2named in <1%
101. 95
     Caresoft −1.0pp (±0.9)
     0.2named in <1%
102. 95
     Wiise +0.1pp (±0.0)
     0.2named in <1%
103. 103
     Clearline Health −0.6pp (±0.3)
     0.1named in <1%
104. 103
     Seekara
     0.1named in <1%
105. 103
     Diversity Sync +0.1pp (±0.0)
     0.1named in <1%
106. 103
     TamCare
     0.1named in <1%
107. 107
     LAMA Care
     <0.1named in <1%
108. 107
     ProvidersPro
     <0.1named in <1%
109. 107
     WellSky
     <0.1named in <1%
110. 107
     AxisCare −0.1pp (±0.0)
     <0.1named in <1%
111. 107
     TurnPoint Software
     <0.1named in <1%
112. 107
     dock'd
     <0.1named in <1%
113. 107
     CareSmartz360
     <0.1named in <1%
114. 114
     Care Diary
     0.0named in 0%
115. 114
     DayspringCare (DSC Software)
     0.0named in 0%
116. 114
     GoldCare
     0.0named in 0%

Two numbers per vendor. Named in is the share of answers that mentioned them at all. The score combines that with where they appeared, and position is rank among the vendors tracked on this page — so adding a vendor to the index moves the score of everyone below them while named in stays exactly where it was. When a score changes and named in does not, the index grew or other vendors moved; nothing changed about how often AI named this one. Vendors whose score reads the same share a rank.

By sector

The overall table mixes three markets. A specialist can look mid-table across all of them and lead its own. Read the sector you sell into.

Aged care

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

Allied health

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

NDIS

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

By sector and service

Rank within each cell, out of the vendors AI named when Australian buyers asked about that service. A blank is not a low score — it is a vendor the engines never named on those questions. A question can ask about more than one service, and a whole-of-market question (“what software do NDIS providers use in Australia”) asks about none, so the cells do not add up to the edition.

Aged care

The 10 most visible vendors in this sector, ranked within each cell.

Allied health

The 10 most visible vendors in this sector, ranked within each cell.

NDIS

The 10 most visible vendors in this sector, ranked within each cell.

This grid reports one edition. Movement inside a cell is not shown: a cell is scored over the questions that ask about that service, and comparing a cell across editions means comparing it over the questions both editions asked. That is a different measurement from the one above and it is not published here.

What AI read

The domains AI systems drew on most while answering these questions. A source appearing here is not an endorsement of it, and several are not vendors at all — comparison articles, directories and community threads carry considerable weight in this category.

What we asked

656 questions, put to every engine this edition reports. Not every question produces an answer on every engine: Google AI Mode answered 646. A question with no answer is recorded as no surface, never as a score of zero. By sector: NDIS 225, Aged care 221, Allied health 210. Every question is Australian-scoped. The set for this edition is the one recorded here; month-over-month movement is measured over the questions this edition and the previous one both asked, so growing the set does not move a delta.

77 of these 656 name a vendor in the question — "alternatives to X", "X vs Y". Those are real buyer queries, but a vendor named in the question is named back almost every time, and only a handful of vendors get asked about that way. They were asked and their answers are kept; the scores on this page are computed without them.

One example of each:

Half the set is phrased as a search query and half the way a person actually types — the same buying intents, asked both ways, so the difference between them can be measured rather than assumed. Measured in the 2026-08 edition: asked conversationally, these systems named about a quarter fewer vendors.

Method

The instrument is fixed for an edition — the models, the engines and the question set. Changing any of them changes which vendors get named, so a month-over-month figure computed across a change would be measuring this index rather than the market. That is why each is recorded above. The question set does change between editions — it grows, and a question that turns out to be aimed at the wrong market is retired — but movement is measured over the questions both editions asked, so a change to the set cannot move a delta.

This measures how often each vendor is named by AI systems. It is not an assessment of product quality, suitability or compliance, and should not be read as one. API-based engines are not identical to their consumer apps; results may differ from what a buyer sees in the app. Raw outputs are retained for three years. Corrections: email corrections@namedindex.com and we will amend and note it in the next edition.

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