The Named Index

Which software AI systems name, measured monthly

Edition 2026-08 · Live APIs

Which vendors AI names

How often each tracked Australian care-sector software vendor is named when buyers ask AI systems which software to use. Questions cover NDIS, aged care and allied health.

116
Vendors tracked
4
AI engines
34%
Named in every repeat, same day
4
Named zero times

Disclosure. We sell AI-visibility services. Position in this index cannot be purchased, and is never altered for a client. Full disclosure and the client list.

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Visibility score

  1. 1
    ShiftCare
    38.7named in 48%
  2. 2
    Cliniko
    22.0named in 25%
  3. 3
    AlayaCare
    16.3named in 23%
  4. 4
    FlowLogic
    16.1named in 24%
  5. 5
    Nookal
    13.4named in 20%
  6. 6
    Lumary
    12.9named in 20%
  7. 7
    Brevity Care
    12.2named in 21%
  8. 8
    coreplus
    11.8named in 18%
  9. 9
    CareMaster
    11.4named in 19%
  10. 10
    Zanda
    8.7named in 15%
  11. 10
    splose
    8.7named in 16%
  12. 12
    SupportAbility
    8.3named in 13%
  13. 13
    Halaxy
    7.6named in 12%
  14. 14
    Statura
    7.1named in 11%
  15. 15
    Astalty
    5.9named in 9%
  16. 16
    Telstra Health
    5.7named in 8%
  17. 17
    Imploy
    4.7named in 8%
  18. 18
    iinsight
    4.6named in 9%
  19. 18
    RotaWiz
    4.6named in 8%
  20. 20
    PracSuite
    3.9named in 8%
  21. 21
    Sandwai
    3.8named in 7%
  22. 22
    Mirus Australia
    3.5named in 6%
  23. 23
    Vertex360
    3.3named in 5%
  24. 24
    Lookout
    3.0named in 5%
  25. 25
    Leecare
    2.7named in 5%
  26. 26
    MYP
    2.6named in 5%
  27. 26
    Cloud Aged Care
    2.6named in 4%
  28. 26
    Deputy
    2.6named in 5%
  29. 29
    Careview
    2.5named in 4%
  30. 30
    CareOS
    2.2named in 3%
  31. 31
    CTARS
    2.1named in 4%
  32. 31
    VisiCase
    2.1named in 4%
  33. 31
    Care Systems
    2.1named in 4%
  34. 31
    Visualcare
    2.1named in 3%
  35. 35
    AssurePlus
    2.0named in 4%
  36. 35
    Complynce
    2.0named in 4%
  37. 37
    AutumnCare
    1.9named in 3%
  38. 37
    Nightingale
    1.9named in 4%
  39. 37
    Carepatron
    1.9named in 4%
  40. 37
    CareVision
    1.9named in 3%
  41. 41
    Epicor Senior Living
    1.8named in 3%
  42. 41
    Teiro
    1.8named in 3%
  43. 41
    eCase
    1.8named in 3%
  44. 44
    Clevero
    1.6named in 3%
  45. 44
    Centrim Life
    1.6named in 3%
  46. 46
    Smartsoft
    1.5named in 3%
  47. 47
    Person Centred Software
    1.4named in 3%
  48. 47
    GoodHuman
    1.4named in 3%
  49. 49
    Ideagen Policy Logic
    1.2named in 3%
  50. 50
    RosterElf
    1.1named in 2%
  51. 50
    Titus CRM
    1.1named in 2%
  52. 50
    Appoyo
    1.1named in 2%
  53. 54
    Maica
    1.0named in 2%
  54. 54
    CareIQ
    1.0named in 2%
  55. 54
    OneTouch Health
    1.0named in 2%
  56. 54
    Audit Pilot
    1.0named in 1%
  57. 58
    Comm.care by Pnyx
    0.9named in 1%
  58. 58
    Rostrel
    0.9named in 1%
  59. 58
    My Care CRM
    0.9named in 1%
  60. 58
    eTrack
    0.9named in 1%
  61. 62
    PPMP
    0.8named in 2%
  62. 62
    ClinicComply
    0.8named in 1%
  63. 62
    Willow
    0.8named in 1%
  64. 65
    Earni
    0.7named in 1%
  65. 66
    ProvidersPro
    0.6named in 1%
  66. 66
    Webnity Care
    0.6named in 1%
  67. 68
    AuditCore
    0.5named in 1%
  68. 68
    AccuNote
    0.5named in 1%
  69. 68
    Checkbase
    0.5named in 1%
  70. 68
    Heidi Health
    0.5named in 1%
  71. 68
    Caresoft
    0.5named in 1%
  72. 68
    OneBookPlus
    0.5named in 1%
  73. 68
    CareVisor
    0.5named in 1%
  74. 68
    Worknice
    0.5named in 1%
  75. 68
    Orangised
    0.5named in 1%
  76. 68
    Ozler
    0.5named in 1%
  77. 68
    Ausvanta
    0.5named in 1%
  78. 68
    Effica
    0.5named in 1%
  79. 68
    Corella
    0.5named in 1%
  80. 81
    EasyCareHQ
    0.4named in 1%
  81. 81
    LAMA Care
    0.4named in 1%
  82. 81
    eZaango
    0.4named in 1%
  83. 81
    TesseractApps
    0.4named in 1%
  84. 81
    Better Clinics
    0.4named in 1%
  85. 86
    NovoCove
    0.3named in <1%
  86. 86
    AuditDoc
    0.3named in <1%
  87. 86
    MACS
    0.3named in 1%
  88. 86
    Jane App
    0.3named in 1%
  89. 90
    Keen Care
    0.2named in <1%
  90. 90
    Caretaskr
    0.2named in <1%
  91. 90
    Medinex
    0.2named in <1%
  92. 90
    Care Diary
    0.2named in <1%
  93. 90
    TamCare
    0.2named in <1%
  94. 90
    KareShift
    0.2named in <1%
  95. 90
    AxisCare
    0.2named in <1%
  96. 98
    Clearline Health
    0.1named in <1%
  97. 98
    Simplo
    0.1named in <1%
  98. 98
    CareSmartz360
    0.1named in <1%
  99. 98
    CordoCare
    0.1named in <1%
  100. 98
    Inerva
    0.1named in <1%
  101. 98
    Seekara
    0.1named in <1%
  102. 98
    WellSky
    0.1named in <1%
  103. 98
    Maree-CareFlow
    0.1named in <1%
  104. 98
    Pabau
    0.1named in <1%
  105. 98
    Wiise
    0.1named in <1%
  106. 98
    VIPS Care
    0.1named in <1%
  107. 109
    TurnPoint Software
    <0.1named in <1%
  108. 109
    GoldCare
    <0.1named in <1%
  109. 109
    Diversity Sync
    <0.1named in <1%
  110. 109
    Hubshift
    <0.1named in <1%
  111. 113
    DayspringCare (DSC Software)
    0.0named in 0%
  112. 113
    dock'd
    0.0named in 0%
  113. 113
    Evaran Home Care
    0.0named in 0%
  114. 113
    Rostery
    0.0named in 0%

Two numbers per vendor. Named in is the share of answers that mentioned them at all. The score combines that with where they appeared, and position is rank among the vendors tracked on this page — so adding a vendor to the index moves the score of everyone below them while named in stays exactly where it was. When a score changes and named in does not, the index grew or other vendors moved; nothing changed about how often AI named this one. Vendors whose score reads the same share a rank.

By sector

The overall table mixes three markets. A specialist can look mid-table across all of them and lead its own. Read the sector you sell into.

Aged care

#VendorVisibilityNamed in
1ShiftCare38.151%
2AlayaCare37.048%
3FlowLogic20.531%
4Statura20.430%
5Telstra Health15.822%
6Mirus Australia10.118%
7Brevity Care9.918%
8CareMaster9.215%

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

Allied health

#VendorVisibilityNamed in
1Cliniko71.679%
2Nookal44.264%
3coreplus38.760%
4Zanda27.445%
5splose24.945%
6Halaxy22.736%
7PracSuite12.926%
8ShiftCare10.716%

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

NDIS

#VendorVisibilityNamed in
1ShiftCare62.472%
2FlowLogic24.435%
3Lumary23.835%
4Brevity Care23.339%
5SupportAbility22.234%
6CareMaster21.336%
7Astalty15.923%
8Imploy10.919%

Top 8 of 116 shown for this sector; 108 more scored below. Sector visibility is computed over that sector's questions only, so it is not comparable with the overall score above.

By sector and service

Rank within each cell, out of the vendors AI named when Australian buyers asked about that service. A blank is not a low score — it is a vendor the engines never named on those questions. A question can ask about more than one service, and a whole-of-market question (“what software do NDIS providers use in Australia”) asks about none, so the cells do not add up to the edition.

Aged care

VendorBillingof 67Recordsof 56Rosteringof 68Complianceof 54
ShiftCare1114
AlayaCare2325
FlowLogic6232
Statura5451
Telstra Health11967
Mirus Australia17181524
Brevity Care4211117
CareMaster38412
Sandwai710929
Lookout13532153

The 10 most visible vendors in this sector, ranked within each cell.

Allied health

VendorBillingof 37Recordsof 38Rosteringof 58Complianceof 58
Cliniko1111
Nookal2323
coreplus3232
Zanda6856
splose56610
Halaxy41285
PracSuite8161017
ShiftCare11447
iinsight10574
Lumary187118

The 10 most visible vendors in this sector, ranked within each cell.

NDIS

VendorBillingof 66Recordsof 60Rosteringof 72Complianceof 65
ShiftCare1111
FlowLogic5232
Lumary9957
Brevity Care3576
SupportAbility6343
CareMaster4424
Astalty28611
Imploy7788
AlayaCare17111014
Vertex36010422118

The 10 most visible vendors in this sector, ranked within each cell.

This grid reports one edition. Movement inside a cell is not shown: a cell is scored over the questions that ask about that service, and comparing a cell across editions means comparing it over the questions both editions asked. That is a different measurement from the one above and it is not published here.

What AI read

The domains AI systems drew on most while answering these questions. A source appearing here is not an endorsement of it, and several are not vendors at all — comparison articles, directories and community threads carry considerable weight in this category.

#DomainTimes cited
1shiftcare.com1192
2flowlogic.com.au953
3rotawiz.com.au821
4imploy.com.au815
5teiro.com.au671
6alayacare.com587
7providerinstitute.au529
8threedigital.com.au513
9statura.care512
10clevero.co511
11caremaster.com.au507
12brevity.com.au500

What we asked

400 questions, put to every engine this edition reports. Not every question produces an answer on every engine: Google AI Overviews answered 298. A question with no answer is recorded as no surface, never as a score of zero. By sector: NDIS 143, Aged care 138, Allied health 119. Every question is Australian-scoped. The set for this edition is the one recorded here; month-over-month movement is measured over the questions this edition and the previous one both asked, so growing the set does not move a delta.

Question typeCountShare
Conversational20050%
Broad category8020%
Comparison and alternatives4010%
Compliance and regulation308%
Situational (size, stage, setting)308%
Price205%

54 of these 400 name a vendor in the question — "alternatives to X", "X vs Y". Those are real buyer queries, but a vendor named in the question is named back almost every time, and only a handful of vendors get asked about that way. They were asked and their answers are kept; the scores on this page are computed without them.

One example of each:

best NDIS software in Australia
compare NDIS software options in Australia
what software do NDIS providers need for the new claims system in Australia
NDIS software for a provider with 20 support workers in Australia
cheapest NDIS practice management software in Australia
we run a small NDIS business in Australia and we're trying to work out which software to go with, what would you suggest

Half the set is phrased as a search query and half the way a person actually types — the same buying intents, asked both ways, so the difference between them can be measured rather than assumed. Measured in the 2026-08 edition: asked conversationally, these systems named about a quarter fewer vendors.

Method

Disclosure. We sell AI-visibility services. Position in this index cannot be purchased, and is never altered for a client. Clients are named in the methodology of each edition published during the engagement and for twelve months after it ends; where a genuine legal or contractual restriction prevents naming one, that edition gives the number withheld instead. We do not guarantee placement in any AI system's answers; no published research demonstrates that any technique reliably produces one.

Clients appearing in this edition: none this edition.

Answer sourceLive APIs — Chat engines by their own API; the Google surfaces via a third-party SERP-data provider.
EnginesChatGPT, Perplexity, Google AI Mode, Google AI Overviews
ModelsChatGPT — gpt-5.1
Google AI Mode — no model selection — whatever Google served
Google AI Overviews — no model selection — whatever Google served
Perplexity — sonar
Answers collected byNot recorded for this edition. This scan predates source recording.
Runs per question3 per engine
Runs4,800 asked · 4,043 answered · 3,504 scored.A question can be asked and get no answer — Google renders no AI Overview for many queries, which is recorded as no surface rather than as a score of zero. Questions naming a vendor are asked and stored but excluded from the scores.
Vendors tracked116 — the exact number covered, no more
Scan date2026-08-13 to 2026-08-14
Scoremean(presence x prominence) x 100, averaged over question-and-engine cells rather than runs. Presence is how often a vendor is named. Prominence weights position — but position among the vendors this index tracks, not position in the answer: a vendor named after two products we do not track still counts as first (1st = 1.00, 2nd = 0.80, 3rd = 0.65, 4th = 0.55, 5th = 0.45, 6th+ = 0.35). Adding a vendor to the registry therefore moves the scores below it even when nothing about AI has changed, so every edition is rescored against the current registry before any month-over-month figure is published.
Answer stabilityWhen an AI system named a vendor at all, it named them again on every repeat of the same question 34% of the time. AI answers vary between identical queries, so visibility is a probability rather than a fixed position; we publish that rather than hide it.
Deflection rate0.0% of answers named no tracked vendor but did name a software review directory — Capterra, G2, GetApp, NDIS Growth, Provider Institute, SafetyCulture, Software Advice. Not once in this edition. No answer sent a buyer to a directory in place of a product.

The instrument is fixed for an edition — the models, the engines and the question set. Changing any of them changes which vendors get named, so a month-over-month figure computed across a change would be measuring this index rather than the market. That is why each is recorded above. The question set does change between editions — it grows, and a question that turns out to be aimed at the wrong market is retired — but movement is measured over the questions both editions asked, so a change to the set cannot move a delta.

This measures how often each vendor is named by AI systems. It is not an assessment of product quality, suitability or compliance, and should not be read as one. API-based engines are not identical to their consumer apps; results may differ from what a buyer sees in the app. Raw outputs are retained for three years. Corrections: email corrections@namedindex.com and we will amend and note it in the next edition.

Restated — this edition has been rebuilt since it was published on 2026-08-22

38 scores moved by 0.05 or more. Rounding means more rows than that print a different figure at the precision shown; the table below lists the largest moves. The registry changed from 79 tracked vendors to 116. Prominence weights rank among tracked vendors, so adding or removing one moves every score below it with nothing about the AI having changed. This edition was published before the share of answers naming each vendor was kept alongside the score, so the two cannot be separated here. A matcher defect found on 24 August 2026 and corrected the same day: a vendor whose brand name is itself shaped like a web address was blanked before matching and could not be found at all, and a three-letter alias was matching an ordinary English word. Every stored answer was rescored. The questions, the engines and the answers themselves are unchanged. On 10 September 2026 the registry grew from 79 tracked vendors to 108. On 13 October 2026 it grew to 116 and began recognising product names the answers use for three vendors it already tracked - Manad Plus, Manad and MirusPlus for Mirus Australia, Procura for AlayaCare and Supportly for Vertex360 - so those three are counted in more answers than when this edition was published. Every figure computed across the tracked vendors is recomputed against the registry as it stands on 13 October 2026, among them the share of vendors named in every same-day repeat, whose tile is now labelled for what it measures.

VendorAs publishedNow Change
Comm.care by Pnyx0.00.9+0.9
Mirus Australia3.03.5+0.5
ShiftCare39.138.7-0.5
Person Centred Software1.81.4-0.4
FlowLogic16.616.1-0.4
Brevity Care12.512.2-0.3
Vertex3603.03.3+0.3
Telstra Health5.95.7-0.2

Largest 8 of 38 shown.

Registry: 37 vendor(s) added since publication.

The figures as first published are kept, unaltered, and are what this table compares against. A restatement is never a correction to the evidence — stored answers are append-only and nothing is ever deleted.

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